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Understand your homeline and internet charges

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Within the Homeline & Internet Services section (below your power if you have it) you'll see the base cost of your monthly plan and any related discounts underneath. You can find your phone and internet charges by logging into My Orcon and checking your latest invoice.

1 Tax Invoice - Homeline and Internet.png

Calling, charges, and add-ons

You'll find your homeline and internet add-ons plus the calls you've made in the Extras section near the bottom of your invoice. Click on the collapsible drop downs for the details - calling charges are rounded to the nearest minute.

2 Tax Invoice - Homeline and Internet Extras.png

If something isn't right with your invoice, get in touch and we'll help sort it out!

Need something else?

Check out our billing options, a breakdown of your charges, or some other commonly asked questions:

Pay your Bill

There are many ways to pay your bill. Select how you want to pay below to see more detail on how it can be done.

Understand your bill

There are many parts to understand in your bill. Select the part you want to understand below to see more detail on how it can be done.

Questions about your bill

There are many questions about your bill. Select the part you want to understand below to see more detail on how it can be done.