If you have credit on your account that you'd like to get refunded, send us an email with your details and the amount you'd like back. We'll go over the process and let you know whether we need anything else – easy!
Our refunds are processed every Thursday and should be completed within the following few business days (depending on the banks).
Need something else?
Check out our billing options, a breakdown of your charges, or some other commonly asked questions:
Pay your Bill
There are many ways to pay your bill. Select how you want to pay below to see more detail on how it can be done.
Understand your bill
There are many parts to understand in your bill. Select the part you want to understand below to see more detail on how it can be done.
Questions about your bill
There are many questions about your bill. Select the part you want to understand below to see more detail on how it can be done.
