Account and Billing
Billing and Payment
- 2025 broadband price change FAQs
- 2025 Power bundle discount change
- Can I change my billing date?
- Can I download or print my invoice?
- How can I pay my bill?
- How do I add or change my payment method?
- How do I get a refund?
- Pay at the bank or post office
- Pay by credit card
- Pay through internet banking
- Pay with direct debit
- Understand your extra charges
- Understand your first bill
- Understand your homeline and internet charges
- Understand your invoice charges
- Understand your mobile charges
- Understand your power charges
- Where is my credit?
- Where is my invoice?
- Where is my payment?
- Why am I overdue?
- Why did I get a payment reminder?
Getting help
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- 2025 broadband price change FAQs
- 2025 Power bundle discount change
- About the Slingshot app
- Adding or Updating My White Pages Listing
- Can I change my billing date?
- Can I download or print my invoice?
- Cancel my account
- Change My Plan: Add or Remove Services
- Customer Care Policy
- Data and calls in My Slingshot
- How can I pay my bill?
- How can I resolve a dispute?
- How do I get a refund?
- How do I get in touch?
- How do I sign up?
- How much is the early termination fee?
- Moving your services
- New Zealand Sign Language Chat (NZSL)
- Pay at the bank or post office
- Pay by credit card
- Pay through internet banking
- Pay with direct debit
- Report a scam
- Setting up My Slingshot
- Understand your extra charges
- Understand your first bill
- Understand your homeline and internet charges
- Understand your invoice charges
- Understand your mobile charges
- Understand your power charges
- What Are the Conditions of My Broadband Contract?
- What Is A Data Block?
- Where is my credit?
- Where is my payment?
- Why am I overdue?
- Why did I get a payment reminder?
- Your Details in My Slingshot
Managing my account
- About the Slingshot app
- Adding or Updating My White Pages Listing
- Cancel my account
- Change My Plan: Add or Remove Services
- Data and calls in My Slingshot
- How much is the early termination fee?
- Setting up My Slingshot
- What Are the Conditions of My Broadband Contract?
- What Is A Data Block?
- Your Details in My Slingshot