Help with Wireless Broadband
Looking for more info about Wireless Broadband? You've come to the right place!
What is Wireless Broadband?
Wireless Broadband uses the mobile signal transmitted by cell towers to connect you to the internet. At Slingshot, we use the 2degrees mobile network to deliver 4G Wireless Broadband to the modem we provide, which you can then share with other devices at your place with Wi-Fi.
Wireless Broadband is super easy to set up, it only takes a couple of minutes. Simply plug the 4G Wireless Broadband modem into a power plug and you're away!
Can I get Wireless Broadband?
Wireless Broadband isn't available everywhere. Head over to our address checker to see if you can get it at your place, or give our friendly Sales team a buzz on 0800 89 6000.
What if I run out of data on the 300GB plan?
You will be stopped from using data until the end of your monthly billing period. The Services will resume at the full available speed on the first day of your next billing period. If you want to purchase additional data, you can do so by purchasing data in 50GB blocks for $35 per block.
What if the coverage isn't good at my place?
If you sign up for Wireless Broadband and the coverage doesn't work out for your address, just give us a call on 0800 89 2000 so we can chat through your options.
What happens to my Wireless Broadband if my power goes out?
Our Wireless Broadband modem uses mains power to operate, so if your power goes out, your broadband won't work. We recommend keeping a fully charged mobile phone with a data plan on hand if you need it.
Will Wireless Broadband affect my monitored alarm?
It's best to check with your alarm provider if there's anything you need to be aware of if you switch to Wireless Broadband. You might need to change your alarm setup or there might be additional costs involved.
Wireless Broadband modem setup
If you need help setting up your 4G Wireless Broadband modem, check out our modem setup guide.
Things you need to know
- Wireless Broadband is not available everywhere and speeds may vary
- Service only applicable at the service address specified at sign up
- Wireless Broadband is not eligible for "Bundle & Save" discounts
- $14.95 modem delivery and handling fee applies (modem rental is free)
- Wireless Broadband is available on monthly billing only
- Billing commences once your modem is connected or fourteen days after your modem is sent from our warehouse, whichever is earlier