Skip to main content
Help

Setting up your Modem - NF18AC/NF18Mesh

  1. Last updated
  2. Save as PDF

This page provides step-by-step instructions for setting up your Netcomm NF18AC or NF18MESH modem for use with Slingshot broadband services.

 

Introduction

Setting up your modem correctly ensures a stable and secure internet connection. This guide walks you through connecting your modem, configuring settings, and getting online quickly.

What You’ll Need

  • Your Netcomm NF18AC or NF18MESH modem
  • Power adapter
  • Ethernet cable
  • DSL or Fibre connection (depending on your setup)
  • Slingshot broadband account details (if required)

Step 1: Connect Your Modem

  1. Plug the power adapter into the modem and a wall socket.
  2. For each service type:
    • For ADSL/VDSL, connect the DSL cable from the modem’s DSL port to your phone jack.
    • clipboard_78f4cbe0-4089-4558-9104-eaad97d72769.png
    • For Fibre, connect the WAN port to the Fibre ONT using an Ethernet cable.

    • clipboard_a503134d-f93c-478f-9c16-29e7560e25f4.png
  3. Use an Ethernet cable to connect your computer to one of the LAN ports (optional for wired setup).
  4. Turn on the modem using the power button.

Step 2: Access the Modem Interface

  1. Open a web browser on a connected device.
  2. Enter 192.168.20.1 in the address bar.
  3. Log in using:
    • Username: admin
    • Password: admin (unless changed)

Step 3: Configure Internet Settings

  • For ADSL/VDSL:
    1. Go to Basic Setup > WAN Settings.
    2. Select PPP over ATM (PPPoA) or PPP over Ethernet (PPPoE) depending on your connection.
    3. Enter your Slingshot username and password.
    4. Save and apply settings.
  • For Fibre:
    1. Go to Basic Setup > WAN Settings.
    2. Select DHCP as the connection type.
    3. Save and apply settings.

Step 4: Connect to Wi-Fi

  • The default Wi-Fi network name (SSID) and password are printed on the modem’s label.
  • You can change these by going to Wireless Settings in the modem interface.

Step 5: Test Your Connection

  • Open a browser and try visiting a website.
  • If it loads, your setup is complete.
  • If not, restart the modem and check your settings.

Troubleshooting Tips

  • Ensure cables are securely connected.
  • Double-check your login credentials.
  • Restart the modem if changes don’t take effect.
  • Contact Slingshot support if issues persist.