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Can I get a static IP address?

Eligibility

Static IPs are available for $10 per month if you are on one of the below eligible services:

  • ADSL
  • VDSL 
  • Fibre

If you are a Wireless Broadband customer, you will not be able to take up a Static IP. 

Why get a Static IP?

A static IP address offers enhanced stability by providing a consistent IP address, unlike the commonly used dynamic IP addresses which can change periodically.

Benefits of a Static IP Address:

  • Consistency: If your internet connection is interrupted and then reconnected, your IP address remains unchanged. This ensures uninterrupted access to your network resources.
  • Reliability for Servers: Static IP addresses are crucial for hosting servers, such as web, email, or FTP servers, as they allow for consistent access and communication.
  • Improved Network Management: For home networks with smart devices, a static IP ensures that all devices maintain a stable connection, facilitating seamless communication without disruption.
  • Remote Access: Static IPs are beneficial for remote access solutions, such as VPNs, as they provide a reliable point of connection.
  • Enhanced Security: Static IPs can be more secure for certain applications, as they allow for better control over access and monitoring.

By opting for a static IP address, you can ensure a more stable and reliable network environment, which is particularly advantageous for businesses and advanced home networks.

How do I get a Static IP?

If you wish to add one to your account, contact us and we'll email you once it has been set up. 

Note: It can take up to 5 working days to have one provisioned to your account.