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Phone Features

Orcons Phone features allow you to customise your homeline with additional add-ons. Learn how you can add and manage your phone features here.

Depending on if you are on a business or residential plan with us there are different features available.

 

 

What phone features are available for me?

Orcon Residential

Phone features provide you with access to 3 great add-ons that you can you use to customise your landline phone:

  • Voice mail
    • This is your personal answering machine hosted from Orcons end, this provides callers with the option of leaving a voice message if they are not able to reach you.
  • Caller ID
    • Allows you to see who is calling. Their number is displayed on the phone screen before you pick up. You will need a Caller ID compatible handset with an LED/LCD Display.
  • Call Waiting
    • Allows you to switch between calls. You will hear "beep beep beep" during a call if someone else is trying to call you. Simply hit the recall button to answer the call.
Orcon Small Business

All business broadband plans come with a landline, free local calling, and the following smart phone features

  • Voice mail
    • This is your personal answering machine hosted from Orcons end, this provides callers with the option of leaving a voice message if they are not able to reach you. Dial 789 to hear your voice messages.
  • Caller ID
    • Allows you to see who is calling. Their number is displayed on the phone screen before you pick up. You will need a Caller ID compatible handset with an LED/LCD Display.
  • Call Waiting
    • Allows you to switch between calls. You will hear "beep beep beep" during a call if someone else is trying to call you. Simply hit the recall button to answer the call.
  • Call Forwarding
    • Allows you to have your call forwarded from your home line to a number of your choice, you can even choose when it will forward the number. see the manage features below

Managing calling features

Below you will find how to manage your calling fatures and what the Star Codes you can use directly on your handset to use the calling features too.

Voicemail (All Orcon homeline plans)

In the table below you will find the number to access/listen to your voicemail and also a code to dial to turn it on and off. pretty neat right?

Star Code    Feature

789    Access Voicemail

*77    Enable Voicemail

*78    Disable Voicemail

Call Forwarding (Orcon small business plans)

To set up call forwarding, you will need to contact us and advise what number you want to have your call forwarding set up to, simply contact us here. Once set up you can use the Star Codes in the table below to turn Call forwarding on/off

Star Code    Feature

*71    Call Forward Always Activation

*72    Call Forward Always Deactivation

*73    Call Forward on Busy Activation

*74     Call Forward on Busy Deactivation

*75    Call Forward No Answer Activation

*76    Call Forward No Answer Deactivation

Caller ID & Call Waiting (All Orcon homeline plans)

These features are on by default with all our calling feature plans. if you would like one of them changed you will need to get in touch with us through email.

How do I hide my number?

Call privacy is a free feature available on all Homeline/mobile services we offer. Depending on what you are using, we have a code that you can input before making an outbound call that will hide your number.