How do I reboot my modem?
Resetting or rebooting your modem can help straighten out a whole range of problems your modem might be having.
Be careful not to get the terms Factory reset, Power Cycle and Soft reset confused.
Rebooting vs Factory Resetting
Factory reset
A Factory reset refers to erasing all the settings in your modem and replacing them with the default values - essentially wiping configuration settings including port forwarding rules and WIFI settings - Please note down any important settings within the modem before running a Factory reset. Factory resetting usually involves pressing and holding down a reset switch for a set amount of time and then releasing.
Power Cycling
This is when you turn your modem off and turn it back on again, allowing it to refresh itself – it’s just like giving your modem a good night’s sleep. Some modems have a button that does this, but the sure-fire way to reboot your modem is to turn it off at the wall, wait for 30 seconds, and then turn it back on again.
After a few minutes of starting up and establishing connections, your modem should be ready to go once again.
Rebooting your Orcon Genius

- Firstly, log into the modem by entering 10.1.1.1 into your browser address bar, like so:
- Then enter the username: admin, and password: password.
- You should see this screen:
- Now click on the Handy Tools tab as shown here:
- And finally, click the Continue button next to C1.
- Your modem will now restart itself over the course of the next minute or so.
Netcomm NF4V and NF18AC

- Firstly, log into the modem by entering 192.168.20.1 (192.168.1.1 if you're using an NF18AC) into your web browser, like so:
- Enter the login details, username: admin, password: admin (or the last 6 digits of the modem's MAC address which can be found on the underside of the modem).
- You should see this screen:
- Click the Management entry in the left hand menu, as shown:
- Then click the Reboot entry in the new menu that appears:
- Finally, click the Reboot button in the middle of the screen:
- You modem will now reboot over the next minute or so.
Fritzbox 7490

- Firstly, enter 192.168.178.1 into your browsers address bar, like so:
- If this is your first time accessing the FritzBox menu, it will prompt you to set an admin access password:
- Otherwise, log in with the username and password that has been set previously.
- You should see the following screen:
- (Your FritzBox may have updated software which may look slightly different, however the menu layout remains the same.)
- Click the System entry in the left hand menu, as shown:
- Now click Backup:
- Now click the Restart tab in the main screen:
- Finally, click the Restart button:
- Your FritzBox will now restart over the next minute or so.














